We're here to help

We hope that you’ll find the answers you need on this page. We’ve included a Frequently Asked Questions section below which covers common issues. If you still can’t find the answer you’re looking for, you can use the contact form to get in touch with us.


How does it all work?

What about choirs?

How do I join a choir?

Can I be a member of more than one choir?

Can I be a member of a choir and be the director of a choir?

Can I use music across several choirs?

Are there any minimum number of copies restrictions?

Can I use ChoirGuides on multiple devices?

Is it a subscription?

What do I get when I make a purchase?

Is it free?

How is it all organised / How do I find my music?

Do I need to have an account to use ChoirGuides?

Can I join without being part of a choir?

How much does it cost?

What music is available?

Who has recorded the catalogue?

How do I buy music or tracks?

How does the player work?

What is part highlighting?

Is there visual part highlighting?

Can I use it on my phone or tablet?

Can I use it without being connected to the internet?

Do I have to download any special software?

Am I allowed to download the audio or the score?

Can I print out the score?

Contact Support

If you’d like to get in touch, you can use the contact form. Please fill out all of the fields and we aim to respond as soon as we can.

Virtual Recordings

Making a virtual performance or recording of a work can be a daunting process so here are some tips that might help things run smoothly.

Find a skilled editor

Whether just compiling an audio-only or a full video recording, it’s crucial to find an editor who is skilled at working in this manner. Sound editing skills are essential as well as the ability to synchronise contributions. With our platform, we’ve provided both the high-quality Accompaniment Audiofile for the editor’s use (available for purchase) as well as our Recording Helper function, which allows singers to more easily synchronise their own recordings.

Ask your editor what their requirements are for submissions. They may have a need for vertical vs. horizontal video, or indeed, recordings made with a certain background (if green-screening etc). They may also have good tips for making better-sounding recordings in the home without professional equipment.

Organise a good means of collecting contributions

There are several good options for this, Dropbox, Google Drive and WeTransfer are some of the more popular options. Whichever system you opt for, it’s very useful if the platform will keep track of all of the submissions in a unified way, meaning you don’t have to keep a running tally of who has submitted and who hasn’t. Dropbox and Google Drive are better for this and have an advantage over point-to-point transfer systems, such as WeTransfer. If privacy is a concern, there are often controls to maintain good data and privacy hygiene whilst allowing the ease of use for choir directors, editors and singers.

Recording on phones vs laptops or other devices

Phones often have better inbuilt cameras and microphones than laptops or even desktop computers and so should be preferred for recording. Additionally, there are a number of apps both for iOS and Android systems that can make higher-quality use of the inbuilt camera and microphone. It’s worth asking your editor’s advice for their specific needs.

What about conducting?

Our platform uses pre-existing vocal and accompaniment tracks so your singers should have no problem singing along in time with the existing performances. If there’s a strong demand for choir directors to add a video of their own conducting, we may implement that feature.

Where can we find a good editor?

We don’t currently maintain our own list of editors but many freelancers can be found online and it’s worth checking the credits for any performances that you’ve already watched and enjoyed.

1000 characters remaining

Contact us

If you’d like to get in touch, you can use the contact form. Please fill out all of the fields and we aim to respond as soon as we can.